Support
Help for WisdomBill and Chant Counter AI Plus — pick your product below
Which product do you need help with?
WisdomBill
GST billing & inventory — Android + Windows Desktop
Chant Counter AI Plus
AI-powered prayer counter — Android
WisdomBill — Common Questions
GST billing on Android and Windows Desktop
💡Is the Android app really free?
Yes. The WisdomBill Android app is completely free with all features included — no registration, no subscription, no limits. Only the Windows Desktop edition requires a licence.
💡How does the desktop free trial work?
Download and install the Windows app, and you get a 7-day full-featured trial — no credit card, no registration. When the trial ends, buy a 1, 2, or 3-year licence to continue.
💡How do I activate my desktop licence?
After purchase, your licence key is emailed to you along with a GST invoice. Open the desktop app, go to the licence screen, and enter the key. The licence is tied to the computer you purchased it for.
💡I lost my licence key. How do I recover it?
Use the licence recovery page under Products → WisdomBill → Recover Licence, enter your purchase email, and your key will be resent to that address.
💡Does my business data leave my computer?
No. WisdomBill works fully offline — invoices, inventory, and reports are stored on your own device. The desktop app only goes online briefly to validate your licence.
💡Can I move my desktop licence to a new computer?
Licences are bound to a device. If you've replaced your computer, contact [email protected] with your licence key and purchase email and we'll help you move it.
💡How do refunds work for the desktop licence?
Email [email protected] with your order details. Include your licence key, purchase email, and the reason — we'll review and respond within 2–3 business days.
Chant Counter — Common Questions
Voice counting, purchases, and data
💡How do I enable voice counting?
Open the app, and you'll see a switch to enable voice mode on the main screen. Make sure to grant microphone permission when prompted. Voice counting works completely offline.
💡Why isn't voice counting working?
First, ensure microphone permission is granted in your device settings. Then check that the voice switch is enabled in the app. Voice counting works best in a quiet environment. Try speaking at a normal volume close to your device.
💡What's free and what's premium?
You get a 3-day full trial of everything. After that, the free tier includes tap counting with goals up to 108 and voice counting up to 21. A one-time ₹99 purchase unlocks unlimited voice counting, iterations, goals, and custom counters — for life.
💡How do I restore my purchase?
Premium purchases are tied to your Google Play account. If you reinstall the app or switch devices, open the app and go to the premium section - your purchase should be automatically restored. If not, ensure you're signed into the same Google account.
💡Can I export my counting data?
Yes! Go to the History section in the app and tap the Export button. This will export your counting history to a CSV file on your device's internal storage. You can then open, share, or back up this file as needed.
💡How do I create custom counters?
Go to the Custom tab in the app, tap the '+' button to create a new counter. You can set a name, goal count, and iterations for each custom counter.
💡Why does my count reset?
The count resets when you reach your goal and complete all iterations. If you want to preserve your progress, you can view your history in the Statistics section. The total count is always saved.
💡Does the app work offline?
Yes! The app works 100% offline, including the voice counting feature. No internet connection is required for any functionality.
💡How do I get a refund?
Refunds are handled through Google Play. Go to your Google Play purchase history, find the Chant Counter purchase, and request a refund within Google's refund window (usually 48 hours for most purchases).
Still Need Help?
If you couldn't find the answer you were looking for, please reach out to us directly.
Email Us
[email protected]⏱️ We typically respond within 2-3 business working days. Please mention which product you need help with, and include your device model and Android version (or Windows version for the desktop app) if reporting a technical issue.
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